Call Center Customer Service Assistant
Core X Plug Core X Plug Santa Ana, CA Santa Ana, CA Full-time Full-time $725 - $1,130 a week $725 - $1,130 a week 13 hours ago 13 hours ago 13 hours ago
Job Description:
About our Company:
There are several compelling reasons why you should consider contacting Dialoque, a leading Financial Consultancy firm.
Here are some key points that highlight the benefits of engaging with our services:
Expertise and Experience Holistic Approach Personalized Solutions Proactive and Forward-Thinking Ethical and Transparent Comprehensive Range of Services Results-Driven Approach
Job Description:
We are seeking a dedicated and empathetic Call Center Customer Service Assistant to join our team.
As a Customer Service Assistant, you will play a crucial role in ensuring our customers have a positive experience when interacting with our company.
Your primary responsibility will be to assist customers with their inquiries, provide information about our products or services, and resolve any issues they may encounter.
Salary:
$725-$1130 per week Key
Responsibilities:
Customer Interaction:
Answer inbound calls from customers, addressing their inquiries, concerns, and requests in a professional and courteous manner.
Issue Resolution:
Listen actively to customer concerns, troubleshoot problems, and provide effective solutions to ensure customer satisfaction and retention.
Product/Service Knowledge:
Develop a deep understanding of our products and services to accurately address customer questions and provide relevant information.
Communication:
Communicate clearly and effectively, both verbally and in writing, to provide comprehensive and accurate information to customers.
Upselling and Cross-Selling:
Identify opportunities to promote additional products or services to customers based on their needs and preferences.
Process Improvement:
Provide feedback on common customer issues and suggest improvements to streamline customer service processes.
Time Management:
Handle a high volume of calls while maintaining quality and efficiency in service delivery.
Experience and Skills:
Excellent communication skills, both verbal and written.
Empathetic and patient demeanor when dealing with customer concerns.
Strong problem-solving and critical-thinking abilities.
Proficient computer skills and experience with CRM software.
Ability to multitask, manage time effectively, and work in a fast-paced environment.
Adaptability to changing processes and technologies.
Job
Benefits:
Competitive Salary Health Insurance Retirement Plans Paid Time Off (PTO Flexible Work Arrangements From:
Core X Plug We are seeking a dedicated and empathetic Call Center Customer Service Assistant to join our team.
As a Customer Service Assistant, you will play a crucial role in ensuring our customers have a positive experience when interacting with our company.
Your primary responsibility will be to assist customers with their inquiries, provide information about our products or services, and resolve any issues they may encounter.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Job Description:
About our Company:
There are several compelling reasons why you should consider contacting Dialoque, a leading Financial Consultancy firm.
Here are some key points that highlight the benefits of engaging with our services:
Expertise and Experience Holistic Approach Personalized Solutions Proactive and Forward-Thinking Ethical and Transparent Comprehensive Range of Services Results-Driven Approach
Job Description:
We are seeking a dedicated and empathetic Call Center Customer Service Assistant to join our team.
As a Customer Service Assistant, you will play a crucial role in ensuring our customers have a positive experience when interacting with our company.
Your primary responsibility will be to assist customers with their inquiries, provide information about our products or services, and resolve any issues they may encounter.
Salary:
$725-$1130 per week Key
Responsibilities:
Customer Interaction:
Answer inbound calls from customers, addressing their inquiries, concerns, and requests in a professional and courteous manner.
Issue Resolution:
Listen actively to customer concerns, troubleshoot problems, and provide effective solutions to ensure customer satisfaction and retention.
Product/Service Knowledge:
Develop a deep understanding of our products and services to accurately address customer questions and provide relevant information.
Communication:
Communicate clearly and effectively, both verbally and in writing, to provide comprehensive and accurate information to customers.
Upselling and Cross-Selling:
Identify opportunities to promote additional products or services to customers based on their needs and preferences.
Process Improvement:
Provide feedback on common customer issues and suggest improvements to streamline customer service processes.
Time Management:
Handle a high volume of calls while maintaining quality and efficiency in service delivery.
Experience and Skills:
Excellent communication skills, both verbal and written.
Empathetic and patient demeanor when dealing with customer concerns.
Strong problem-solving and critical-thinking abilities.
Proficient computer skills and experience with CRM software.
Ability to multitask, manage time effectively, and work in a fast-paced environment.
Adaptability to changing processes and technologies.
Job
Benefits:
Competitive Salary Health Insurance Retirement Plans Paid Time Off (PTO Flexible Work Arrangements From:
Core X Plug We are seeking a dedicated and empathetic Call Center Customer Service Assistant to join our team.
As a Customer Service Assistant, you will play a crucial role in ensuring our customers have a positive experience when interacting with our company.
Your primary responsibility will be to assist customers with their inquiries, provide information about our products or services, and resolve any issues they may encounter.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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