Early Intervention Specialist (Customer Service/Early Stage Collections)

Company Name:
Veros Credit, LLC
About Us
Veros Credit is a leading provider of non-prime auto financing and specializes in the acquisition and servicing of motor vehicle retail installment contracts from its network of franchise and independent automobile dealers. Veros Credit has a nationwide presence with its headquarters in Southern California's Orange County and branch offices located throughout the western United States.
Veros Credit is customer service driven with a "can do" attitude. We offer a dynamic and friendly "business casual" work environment (with casual Fridays!), competitive pay and an outstanding benefits package. Some of our benefit offerings include medical, dental and vision insurance, 401(k) plan with a company match, company paid life insurance and additional voluntary life insurance, company paid long term disability insurance (LTD), company paid employee assistance program (EAP), company paid holidays, paid time off (PTO), and more!
At Veros Credit, we value our employees and encourage their professional growth and success by promoting from within.
About The Position
Are you new to the workforce and searching for that elusive office job? Perhaps you are still looking for your passion to lead to your perfect career? If you find yourself in that crossroad, your future starts here. We are looking for talented people who are seeking to be part of an organization of diverse, bright and motivated individuals. Veros Credit invests in finding brilliant people and giving them the tools they need to succeed. Our employees are the key to our success. As a company, we are looking for people with leadership ability, drive, character and ambition. Our ideal candidates are people who want growth, who work well in teams and individually, and who are motivated by new challenges. All you need is a bright personality, good work ethics and a positive can-do attitude.
This position is part of a unique and innovative training program that will offer you the tools you need to succeed. We will provide you with a series of high quality; experience based learning courses that are guaranteed to prepare you for your day to day job responsibilities. There will be learning and development programs specifically built to assist you with your currents tasks as well as laying down the foundation for the advancement to future leadership roles.
This select group will service accounts with the purpose of improving customer service and reducing the risk of delinquency. No experience is needed.
Essential Responsibilities:
Answer customer calls and resolve customer questions/concerns.
Represent the Company and its products and services with pride and enthusiasm.
Be flexible, responsive, and focus on the needs of the customer.
Other duties as assigned.
Bilingual English/Spanish is required; must be able to conduct a full conversation in fluent Spanish.
Ability to interact with customers in a professional, tactful and sensitive manner.
Ability to thrive in a fast-paced work environment.
Ability to work independently and as part of a team.
Ability to work a flexible schedule and some Saturdays.
If you want to work for a fast paced company with growth potential then click here https://home.eease.adp.com/recruit/?id=8559311 to submit your resume and apply for this position. Please note that submissions received outside this link will not be considered.
Veros Credit, LLC is an equal opportunity employer.

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