IT SPECIALIST (NETWORK/CUSTSPT) Government - Santa Ana, CA at Geebo

IT SPECIALIST (NETWORK/CUSTSPT)

If you are a current permanent DCMA Employee employed at a lower GS grade:
You will be considered for a Temporary Promotion opportunity. A temporary promotion may be made or extended up to a maximum of five years. A temporary promotion may be made permanent without further competition. You are encouraged to coordinate your interest in this assignment with your supervisor prior to responding to this announcement. If you are a current permanent DCMA Employee employed at a the same GS grade or higher:
You will be considered for a Detail opportunity. A detail may be made and/or extended in 120 day increments. A detail may be made permanent without further competition. You are encouraged to coordinate your interest in this assignment with your supervisor prior to responding to this announcement. Non-DCMA Permanent Employee Applicants:
You will be considered for a Term Position Not to Exceed 13 months, your appointment may be extended up to a maximum of 8 years. This position may be made permanent without further competition to those candidates that have non-competitive status. This Position is obligated. Who May Apply:
Interagency Career Transition Assistance Plan (ICTAP) Eligible All U.S. Citizens and Nationals with allegiance to the United States External Recruitment Military Spouse Preference
Qualifications:
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Experience required:
To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. To qualify for GS-11, applicants must possess one year of specialized experience equivalent to the next lower grade/level GS-09. Specialized experience is defined as:
experience with network systems analysis; and experience troubleshooting and resolving technical computer problems for customers; and experience installing, updating, and monitoring computer hardware and software. AND IT Related experience demonstrating the following:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. To qualify for GS-12, applicants must possess one year of specialized experience equivalent to the next lower grade/level GS-11. Specialized experience is defined as:
experience in IT principles, methods, and practices in order to provide guidance, operational, and technical end-user computer support to customer; and experience with IT life cycle management; and experience with information security (IS) and/or information assurance (IA) concepts, practices and procedures within the IT field. AND IT Related experience demonstrating the following:
1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; 2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; 3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and 4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. You will be evaluated on the basis of your level of competency in the following areas:
Configuration ManagementInformation AssuranceInformation Technology Configuration ManagementInformation Technology Customer SupportSystems Life Cycle Applicants must meet basic eligibility requirements such as minimum qualifications, and other regulatory requirements by the closing date of the announcement.
  • Department:
    2210 Information Technology Management
  • Salary Range:
    $70,737 to $110,224 per year

Estimated Salary: $20 to $28 per hour based on qualifications.

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